Frequently asked question

Yes, we provide regularly special prices offer and discounted offer.

Within city its 24 hours, outside city from 2 to 7 working days depending on the city location.

Yes, we have the feature to cancel specific items, you can request from Customer service or directly the merchant to cancel the items that you don’t need even after the order is placed. The amount will be deducted from your cart value.

You can ask for refund or replacement against damaged product, if you don’t want a replacement damaged product value will be added to your wallet or refunded back to your credit card.

Yes, delivery cover all cities in Saudi Arabia, However, some products are available only for city delivery.

Just request a refund either through the app directly, or through our customer service or the chat service. Refund will go straight to your wallet.

Yes, payment by cash is available and digital payment is available too.

Simple, create account through website or download the app from Apple Store or Google play, browse products, add them to the shopping cart then Check out.